Terms & Conditions

Please read the following carefully! The information below is to advise you of fees and penalties related to your cruise and hotel booking. By booking a cabin on the Dave Koz and Friends At Sea Cruise, you agree to these Terms and Conditions.

WHAT’S INCLUDED

Your cruise cost includes your cabin, all meals onboard (except specialty dining) and all shows produced by the Dave Koz and Friends At Sea Cruise / Bridgeway Entertainment.

Prices are per person, based on minimum double occupancy. Cabins are subject to availability. Certain restrictions apply. All prices are quoted in US Dollars. All itineraries and prices are subject to change without notice.

Please review the Holland America Health Protocols and Travel Requirements prior to booking.

STATEROOM DEPOSITS

Deposits are due at time of reservation. All deposits are per person, based on double occupancy. ALL PAYMENTS ARE NON-REFUNDABLE.

  • $550 per person – Inside Staterooms
  • $650 per person – Ocean View Staterooms
  • $750 per person – Verandah Staterooms
  • $850 per person – Suites

ALL STATEROOM DEPOSITS ARE BASED ON DOUBLE OCCUPANCY. All payments are non-refundable. All payments are processed via credit card only. No checks, cash or wire transfers.

3RD AND 4TH PASSENGER CABIN PRICING

The cost for the 3rd and 4th passenger in a stateroom. Pricing does not include port fees, taxes and prepaid gratuities. There is a limited supply of 3rd and 4th passenger/occupancy staterooms.

  • $850 per person – Inside Staterooms
  • $950 per person – Ocean View Staterooms
  • $1,650 per person – Verandah Staterooms
  • $1,850 per person – Signature Suites
  • $2,050 per person – Neptune Suites

MONTHLY PAYMENT PLAN

Automatic monthly payment plan requires a full deposit based on your selected cabin class due at time of booking. Your payments begin APRIL 18, 2023 and will be divided equally by the number of months left before FINAL PAYMENT on FEBRUARY 18, 2024. PAYMENT DATES CAN NOT BE ALTERED.

Your credit card on file will be charged on the eighteenth (18th) of each month. Guests assume responsibility to provide updated credit card information prior to the payment due date. PAYMENT DATES CAN NOT BE ALTERED.

Late Payments: There is a $35 late payment fee. This will be assessed each time a payment is late. If you are 60 days or more past due on any of your cruise payments, your cruise reservation may be canceled at our discretion. In the event of a late payment cancelation, all paid funds will be forfeited.

FINAL BALANCE DUE DATE

All balances due must be paid in full on or prior to FEBRUARY 18, 2024.

PORT CHARGES, TAXES, GRATUITIES AND ADMIN FEES

Port fees, taxes and prepaid gratuities are $419.67 per person based on double occupancy. Administrative fees may include but are not limited to late fees, change fees and research fees.

RESERVATION CHANGES

Change Fee: Name All name changes will be assessed at $100.00 per name. (Please determine which party is to be billed prior to making changes.) All fees are per person. ALL FUNDS ARE NON-TRANSFERABLE.

Downgrading your cabin to a cabin of lesser value is not allowed.

CANCELLATION POLICY

Please read the cancellation policies for this chartered cruise. These cancellation policies differ from the standard cruise lines policies.

All guests must abide by Holland America’s health and safety requirements. Holland America reserves the right to deny boarding, quarantine, or remove from the cruise, any guest who tests positive for Covid 19 or does not comply with vaccination, testing, or any health and safety protocols. Holland America also reserves the right to deny boarding for any other reason they see fit. No refunds will be given for denial, removal or quarantine for any reason.

All cancellations must be submitted in writing. All payments are non-refundable.

If you have taken insurance and you need to cancel for a covered condition, you can make a claim with the insurance carrier to recover any lost payments. Please make Redwood Travel Partners aware of your cancellation with insurance.

CRUISE POSTPONEMENT: In the unlikely event this cruise is postponed and if refunds are offered, they will be subject to a 3% deduction to recover credit card processing fees that are charged to Dave Koz Cruise on each payment processed.

EXCLUDED CHARGES

Charges are “cruise only” and are based upon double occupancy and do not include airfare, ground transportation, onboard purchases, purchased drinks onboard or excursions. Fuel Surcharge: Holland America Cruise Line reserves the right to implement a fuel charge if oil prices rise above $70.00 a barrel with a maximum of $10.00 per person per day.

Pre and/or Post Cruise Packages are subject to different penalties for changes or cancellation. These will be determined by the vendors that are used.

Any disputes arising from the Dave Koz Cruise must be settled in California. Information and pricing is subject to change without notice. While we do our very best to ensure that information and pricing appearing are complete and accurate, we cannot be responsible for incomplete and inaccurate representations, which may or may not be under our control. In the event of a pricing error, misrepresentation or omission, we reserve the right to adjust the pricing or make any other corrections. We reserve the right to change all itineraries and entertainers without notice and with no further obligation.

TRAVEL INSURANCE

Allianz Global Assistance Travel Insurance offers 24-hour protection against a wide-range of covered reasons on every continent around the world. It can reimburse your prepaid expenses if you have to cancel your trip, provide medical support if you need help while traveling, cover the cost of lost or damaged luggage and much more.

Some plans require purchase by Trip Deposit Date and/or within 14 days of placing your deposit for your trip. It is highly recommended that you review the plan options and purchase your insurance policy immediately after receiving this receipt to secure the best coverage.

IMPORTANT: Before purchasing a travel protection plan, please read our Coverage Alert for details on how our plans may limit or exclude coverage related to COVID-19, as well as temporary, specific accommodations we are offering.

DISCLAIMER

The Dave Koz and Friends At Sea Cruise, Bridgeway Entertainment, APA & Leopold Management and all entertainers performing on the ship and their agents, Redwood Travel Partners, cruise Planners and Holland America Cruise Line neither controls, nor operates, nor are they responsible for the actions of independent contractors such as airlines, railroad companies, tour operators or ground transporters. The above said deny any responsibility for liability for late arrival of your flight or train or for any illness, injury, damage, loss of cruise time or other irregularities resulting there from. You are responsible for arriving at the respective ports on time for embarkation and for joining the vessel at its next port of call if, for any reason, you miss a scheduled sailing.

The Dave Koz and Friends At Sea Cruise and Redwood Travel Partners are not responsible for lost luggage or personal items.

The Terms and Conditions are subject to change.

Redwood Travel Partners
888-471-3313
[email protected]

Fla. Seller of Travel Ref No. ST4317

CST #214660-40

Per California Law, Redwood Travel Partners uses a trust account for customer funds.

For California Residents Only- This transaction is covered by the California Travel Consumer Restitution Fund (TCRF) if the seller of travel was registered and participating in the TCRF at the time of sale and the passenger is located in California at the time of payment. Eligible passengers may file a claim with TCRF if the passenger is owed a refund of more than $50 for transportation or travel services which the seller of travel failed to forward to a proper provider or such money was not refunded to you when required. The maximum amount which may be paid by the TCRF to any one passenger is the total amount paid on behalf of the passenger to the seller of travel, not to exceed $15,000. A claim must be submitted to the TCRF within 12 months after the scheduled completion date of the travel. A claim must include sufficient documentation to prove your claim and a $35 processing fee. Claimants must agree to waive their right to other civil remedies against a registered participating seller of travel for matters arising out of a sale for which you file a TCRF claim. You may request a claim form by writing to:

Travel Consumer Restitution Corporation; 468 Manzanita Ave., Suite 1, Chico, CA 95926; or by visiting TCRC’s website at: www.tcrcinfo.org

For Purchases Outside of California- This transaction is not covered by the California Travel Consumer Restitution Fund.